What is your return policy?
Our customers' satisfaction is our #1 priority. If you would like to return an item(s) for any reason, please email us or call us at 616-868-9730 and request a Return Merchandise Authroization (RMA) number.
What is your shipping policy?
All sales are FOB origin. This means the buyer is responsible for any and all shipping costs, and is responsible for any lost, stolen, or damaged goods. Shipping will be calculated at checkout. For shipping of custom orders, please contact us.
How do I order a custom part that's not on the online store?
In most cases, GLIDE is more than happy to accomodate custom orders. Please contact us to let us know what you're looking for.
How do I install the spare seal of my GLIDE Ultra Seal System?
Please reference the video below for instructions on how to quickly install the spare seal of your GLIDE Ultra Seal System. This system is designed to be serviceable anywhere, from the dock to the middle of the ocean, in less than 5 minutes!
How do I install the Glide Marine Seal System?
Installing a GMSS is so simple, anyone can do it. Watch the short video below to see how.